Hey, this could be just what what Madge Weinstein and I are looking for. Now they just need to make it plug into the rating system on the iPod and iTunes and it will be perfect!
Here is my new blog post over at LinkedIn: 3 counterintuitive things, that excellent IT service teams do Here are 3 counterintuitive things, that excellent IT service teams do, that make the difference between mediocrity and excellence.
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