Today I did a show of The Rantings of a Northern Bloke for Andy while he's away in Wales. Well, actually Andy did all the talking really, recording it on my answerphone. I just did all the technical stuff. Fun! I hope I can do that again. Hopefully also Paul will record something for the show soon.
Here is my new blog post over at LinkedIn: 3 counterintuitive things, that excellent IT service teams do Here are 3 counterintuitive things, that excellent IT service teams do, that make the difference between mediocrity and excellence.
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